Last Updated: August 14, 2026

 

Neon Cactus Media (“Neon Cactus Media,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit neoncactusmedia.com (the “Website”), contact us, submit information through our forms, create an account, or purchase products or services through the Website.

 

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• Name

• Email address

• Phone number

• Company or organization name

• Social media usernames or profile information

• Project details and messages

• Images, photographs, documents, or other files you upload

• Billing, shipping, and order information

• Account information if you create an account

• Other information you choose to provide through a contact, submission, purchase, or inquiry form

When you visit the Website, certain information may also be collected automatically, including:

• IP address

• Browser and device information

• Pages viewed and actions taken on the Website

• Referring website or source

• Approximate location based on IP address

• Cookie and similar technology information

• Website performance and analytics information

2. How We Use Information

We may use information we collect to:

• Respond to questions, inquiries, and consultation requests

• Provide our branding, marketing, graphic design, social media, web development, photography, video, and related services

• Review submissions for collaborations, influencer opportunities, modeling opportunities, or other projects

• Process purchases and orders

• Manage customer accounts

• Communicate about projects, orders, services, or requests

• Improve the Website and understand how visitors use it

• Measure website traffic and marketing performance

• Protect the Website against spam, fraud, abuse, and security threats

• Maintain business records and comply with applicable legal obligations

3. Forms and File Uploads

The Website may contain contact forms, project inquiry forms, collaboration or talent submission forms, and other submission forms.

Information entered into these forms is provided voluntarily and may include personal information, social media information, photographs, images, or other uploaded files.

Please do not submit confidential or sensitive information unless it is necessary for your request.

4. Online Purchases and Payments

The Website may allow you to purchase products or services through our online store or checkout system.

When you make a purchase, we may collect information necessary to process and fulfill your transaction, such as your name, email address, billing information, shipping information, and order details.

Payment card information may be processed by third-party payment processors. Neon Cactus Media may not directly receive or store your complete payment card information when payment is handled by those providers.

5. Cookies and Analytics

The Website may use cookies and similar technologies to operate properly, remember preferences, maintain shopping or account functionality, improve security, and understand how visitors interact with the Website.

We may also use services such as Google Analytics and Google Tag Manager to collect aggregated information about Website traffic, visitor behavior, and Website performance.

You can control or delete cookies using your browser settings. Disabling certain cookies may affect some Website features.

6. Spam and Security Protection

Forms on the Website may use services such as Google reCAPTCHA or similar anti-spam and security technologies.

These services may collect technical information about your browser, device, and interactions with the Website in order to determine whether activity appears legitimate.

7. How We Share Information

We may share information with third parties when reasonably necessary to operate our business and Website, including:

• Website hosting and technology providers

• Analytics providers

• Email and communication providers

• Payment processors

• Shipping or fulfillment providers

• Security and spam-prevention providers

• Contractors or service providers assisting Neon Cactus Media

• Professional advisers when reasonably necessary

• Government authorities when required by law

We may also disclose information when necessary to protect our rights, investigate fraud or misuse, enforce agreements, or protect the security of the Website.

8. Third-Party Websites and Services

The Website may contain links to or integrations with third-party websites, social media platforms, payment providers, and other services.

Those third parties operate under their own privacy policies and practices. Neon Cactus Media is not responsible for the privacy practices of websites or services that we do not control.

We encourage you to review the privacy policies of third-party services before providing personal information to them.

9. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and transaction records, resolve disputes, enforce agreements, and satisfy applicable legal or accounting requirements.

Retention periods may vary depending on the type of information and the reason it was collected.

10. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

11. Your Privacy Choices and Rights

Depending on where you live and the laws that apply to you, you may have certain rights regarding your personal information.

These may include the ability to request:

• Access to personal information we maintain about you

• Correction of inaccurate information

• Deletion of certain personal information

• Information about how your personal information is used or disclosed

• Other privacy choices provided by applicable law

To submit a privacy-related request, contact us using the information below. We may need to verify your identity before completing certain requests.

12. Children’s Privacy

The Website and our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 without appropriate authorization.

If you believe a child has provided personal information to us improperly, please contact us so that we can review the situation and take appropriate action.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our Website, services, technology, or privacy practices.

When changes are made, the “Last Updated” date at the top of this page will be revised.

We encourage visitors to review this Privacy Policy periodically.

14. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:

Neon Cactus Media
Website: neoncactusmedia.com
Email: info@neoncactusmedia.com